Expert CCTV Drain Surveys in Chepstow

FAQs — CCTV Drain Surveys Chepstow (NP16)

What is a CCTV drain survey and why would I need one?

A camera is fed through your drains to record the pipe condition, locate defects, and map routes. Use it for recurring blockages, homebuyer checks, build-over works, insurance claims, or pre/post-repair evidence.

Do you cover Chepstow and nearby?

Yes—Chepstow, Bulwark, Thornwell, Kingsmark, Larkfield, Pwllmeyric, Tutshill, Sedbury, Mathern, St Arvans, Beachley, and NP16 surrounds.

Is there a call-out fee?

No. We operate fixed price with no call-out fee. Same-day slots where possible.

What do I get with the survey?

HD MP4 video, a PDF report with still images, WRc/MSCC5 defect coding, depth/position for each finding, a site plan/route map, and clear recommendations (including a quote if repairs are needed).

Are your reports accepted by insurers and mortgage lenders?

Yes—our surveys follow WRc/MSCC5 coding and are suitable for homebuyer and insurance requirements.

Can you trace and map my drains for extensions or build-over consent?

Yes—sonde + locator to provide as-found mapping, depths, and positions for build-over applications and drawings.

Who owns which part of the drain in Chepstow?

Typically, your private pipe up to the boundary is yours; shared drains and the public sewer fall under Dŵr Cymru Welsh Water. We identify the hand-off point and provide evidence for the water company if needed.

Do you survey after repairs or lining to prove it’s fixed?

Yes—pre-works to diagnose and post-works to verify the result, with before/after footage.

How long does a domestic survey take?

Usually 45–90 minutes for a typical house run; more if access is difficult or there’s heavy silt/root ingress.

What affects the price?

Number of lines, length, access points, need for desilting/root cutting before we can see properly, and any mapping required. We confirm the fixed price on arrival after a quick scope.

Do you clear blockages as part of the survey?

If the line is blocked, we’ll mechanically clear/jet first so the camera can see the pipe wall; then we complete the survey.

What prep do you need from me?

Access to manholes/rodding points, parking near the property, and a quick note on symptoms or problem rooms. Please avoid using harsh chemicals before we attend.

Will I be able to watch the survey live?

Yes—if practical we’ll show you the screen as we go and highlight key findings.

How fast can I receive the report?

Same day for urgent cases, next business day as standard.

Can you survey garden drains and surface water gullies?

Yes—we cover foul and surface water lines, including tracing to soakaways where present.

Do you work with agents, landlords and facilities teams?

Yes—homebuyer packs, landlord compliance, and commercial surveys for pubs, cafés, HMOs, offices and light industrial.

Do you guarantee your surveys?

We guarantee the accuracy of our reporting and provide clear evidence. If a section isn’t visible due to collapse or access limits, we explain options to complete it.

What about safety and cleanliness indoors?

We use floor protection, sealed camera reels, and a clean-down protocol. Indoor work is tidy and contained.

How do I book a CCTV drain survey in Chepstow?

Call or email with your postcode, a brief description, and photos if you have them. We’ll offer a same-day/next-day window, confirm the fixed price on arrival, and deliver a report you can act on.